Returns & refunds

Automotive lighting is fitment-specific. We will take back unused assemblies that were ordered in error or arrived damaged. We will not take back lamps that have been installed, wired, aimed, or painted.

Window

Unused assemblies can be returned within 30 days from delivery. Request the return inside that window. Items must be in the original packaging with all foam, bags, and hardware. Opened electrical assemblies may incur a 15% restocking fee to cover inspection and inbound freight.

What is not returnable

• Bulbs that have been plugged in or installed
• Lamps with mounting tabs broken during install
• Special-order sequential LED sets after 7 days if unopened stock is limited
• Wrong-fitment orders when the listing clearly excluded that trim (for example, factory LED vs halogen)

How to start a return

Email support@autoheadlightshop.com with your order number, photos of the unused product, and the reason. We send a return label or a supplier RMA. Refunds go back to the original payment method after inspection — usually 5–10 business days after the warehouse receives the pair.

Warranty

Defective lamps that fail electrically out of the box are replaced or refunded. Moisture after months of driving is often a body-seal or install issue, not a manufacturing defect — photograph the vents and seals if you believe it is a product fault.